Your commitment to your care is essential to your success. Repeated no shows, late cancellations, or otherwise missed appointments only slow your progress and hinder our ability to help you and other clients in need of our care. We ask that you call us as soon as you are aware that you will be unable to attend your appointment, so we can offer the time to another waiting client.
Effective immediately, the following cancellation policy applies to all new and existing clients. Please speak to your provider if you have any questions.
In the case of a non-emergency cancellation with less than one business day’s notice a fee of $100 will be assessed.* Weekend cancellations will no longer be accepted.
Fees must be paid in full before your next scheduled appointment. If they are not paid in full or payment arrangements have not been made with our office, your next appointment will be cancelled without notice and given to another waiting client. You will not be eligible to schedule an appointment until payment has been received or arrangements have been made.
After two or more missed sessions (no show) or three late-notice cancellations (less than one business day’s notice), you are subject to dismissal from our office.
Please note that late fees are not reimbursable by insurance companies and will be your responsibility to pay.